Increase your activation and paid conversion rates

6 WEEK PACKAGE

The Problem

Trials and starts aren’t getting to your magic moment and therefore aren’t upgrading. Maybe a large fraction sign up but never use the app and never come back.

This is insanely frustrating.

Brainstorming in the conference room knows no end: “We need tooltips! It’s this one step, we just need to eliminate this step! We need an explainer video!”

Will any of those ideas work? What’s the answer?

The problem is often that ideas come from employees and not users. Understanding exactly what users are doing and where they feel they’re encountering friction is critical. We can help with that.

The Solution: Deep User Research of SaaS Onboarding

We’ll record, monitor, measure, and learn where users are getting hung up in your on boarding flow, learn what they want from your site, and design 5 UI ideas to test on your on boarding flow.

Your team will receive a package of key takeaways from analysis of user surveys, session recordings, heat maps, funnel analysis, and more.

At the end, we’ll consolidate these learnings into 5 hand designed UI/UX changes to key steps on your onboarding.

We’ll manage the entire process and keep you up to date with 30 minute weekly status calls.

Investment: $1900.